Peace of mind

Refund Policy

Our 30-Day Happiness Promise

We believe caregivers deserve peace of mind.

If Firefly Companion isn't the right fit for your caregiving journey, simply contact us within 30 days of your purchase and we'll gladly provide a full refund.

  • No complicated process.
  • No hard feelings.

We simply want every caregiver to feel confident trying Firefly Companion.

How to request a refund

Email hello@fireflycompanion.com from the address on your account and mention "refund request." Our team responds within 2 business days and processes approved refunds to your original payment method.